“Delivering Equality, Growth & Social Justice” asked how India could make development tangible for those who feel it least—by fixing the pipes of delivery and treating technology as civic plumbing rather than a showpiece. The summit’s thesis was clear: without sound ICT deployment anchored in a good-governance perspective, entitlements don’t reliably reach people, and the promise of growth fails the justice test.

The discussions moved from rhetoric to operating choices—what it takes to repair last-mile mechanisms, standardise processes, and build transparent fund flows so benefits are visible, auditable, and on time. It drew on hands-on experiments and field evidence to surface solutions that administrators could actually adopt, arguing that equality is engineered through systems, not slogans.

This edition set a template that SKOCH would revisit in later years: align inclusion, growth, and governance by wiring programs for outcomes. The message endures—social justice is realized when digital rails, institutional capacity, and accountability loops work together to convert public intent into lived improvement. (For continuity, the 24th SKOCH Summit explicitly returned to this same theme, underscoring its centrality.)

INDIA @ WORK SUMMiT - DELIVERING EQUALITY, GROWTH AND SOCIAL JUSTICE USING ICT
Breakouts and Tutorials
27th October 2004, New Delhi
TIME LED POSSIBILITIES SPEAKERS
Break Out I: Creating a Second Green Revolution - ICT
14:00-14:30 Putting the Subsidy Where it Belongs- Integrated Agriculture and Land Management Neeraj Prakash, Oracle
14:30-14:50 Women in Agriculture - Role of Micro-Credit Dr. C.T. Mishra - AS, Min. of Agriculture
14:50-15:10 Implementing Micro Credit Schemes for Women K.K. Singh, UPBSN, U.P.
15:10-15:20 Talk to Beneficiaries Women Farmers from UP
15:20-15:50 Accelerated access to Financial Services Dr. E.S. Patole, GM, NABARD
15:50-16:20 Supply Chain Management - Options and Opportunities Ashok Khosla - Agrioils
16:20-16:50 Agricultural Marketing - Role of ICT Anurag Bhatnagar - DG, NIAM
16:50-17:10 Break
17:10-17:40 Agricultural Input Services - More Crop Per Drop Dr. M. N. Reddy - MANAGE, Director-Extension Reforms
17:40-18:10 Overlaying IT on Agricultural Extension Reform Dr. V.P. Sharma - MANAGE, Director - IT
18:10-18:40 Agricultural Knowledge Management and Information Systems Dr. Naveen Kalra, IARI
18:40-19:10 Digital Opportunities for Growth, Poverty Reduction and Sustainable Resource Use M. Moni - DDG, NIC
Break Out II: Strengthening Grass Root Governance - ICT Can Help
14:00-14:30 State of India's Public Services - Benchmarks for the States Suresh Balakrishnan, Public Affairs Center
14:30-15:00 e-Panchayat C.S.R. Prabhu, DDG, NIC
15:00-15:30 Conquering the Last Mile Syamsundar Prem, Intel India
15:30-16:00 ICT for the Development of North East Subimal Bhattacharya
16:00-16:20 Break
16:20-16:50 Making Services Work for the Poor - Water and Sanitation Junaid Ahmad - WSP, World Bank
16:50-17:20 Enabling Rural Business Sundar Ram, Oracle
17:20-17:50 Business Clusters - The Chanderi Story Anita Das, Special Commissioner, Govt. of MP, New Delhi
17:50-18:20 Grass Roots Governance Dr. K. V. Sundaram - Bhoovigyan Vikas Foundation
18:20-18:50 Making Telemedicine Work in West Bengal Ravi Kant, Special Secy.-IT, W.B.
Break Out -III : Scaling e-Governance
14:00-14:30 Time to Scale R. Chandrashekhar, JS, DIT
14:30-15:00 Reengineering Mindsets - Applying Lessons of Demat to TIN C B Bhave - MD, NSDL
15:00-15:30 Facing the Citizen - Turning G to G 180 Degrees N Vijayaditya, DG, NIC
15:30-16:00 Document Management for the Government Prof. Gautam Barua - IIT, Guwahati
16:00-16:30 Break
16:30-17:00 Technology - Building Data Centers Prof. S. Sadagopan - IIIT, Bangalore
17:00-17:30 Purchases, Processes and People - Need for Change Prof. D.B. Phatak - IIT, Mumbai
17:30-18:00 Rediscovering the Railways Story M. R. Ramakrishnan, MD, CRIS
18:00-18:30 Education and Research - ICT Infusion Gulshan Rai, ED, ERNET
18:30-19:00 Thriving in Chaos Pankaj Agrawala - J.S. - DIT
Dinner
INDIA @ WORK SUMMiT - DELIVERING EQUALITY, GROWTH AND SOCIAL JUSTICE USING ICT
Conference
28th October 2004
TIME TITLE SPEAKER
09.00-09:30 Registration
09:30-09:50 Opening Remarks Sameer Kochhar, CEO, Skoch
09:50-10:00 Towards Good Governance Film
10:00-10:30 Keynote Address Mr. Sunil Jain, Contributing Editor, Business Standard
10:30-10:40 Rural Delivery Systems Case Study - Film on Enlogue
10:40-11:00 Making Rural Delivery System Viable Prof. Ashok Jhunjhunwala - IIT-Madras
11:00-11:20 Good Governance - The Road Ahead N. Vijayaditya, DG, NIC
11:20-11:40 Digital Transformation Shrikant Patil, Director, Intel India
Break
12:00-12:20 e-Governance - The Next Wave R. Chandrashekhar, Head e-Gov., DIT
12:20-12:40 Partnering India Sanjiv Mathur, Director, Microsoft India
12:40-13:10 Healthcare - The Way Forward for India Pallab Talukdar, Director, HP India
Break
14:00-14:10 Case Study - Agriculture Case Study Film
14:10-14:30 Agriculture to Education - ICT in West Bengal Ravi Kant, Special Secy. IT, W.B.
14:30-15:00 PURA - Panchayati Raj for the 21st Century Prof. P. V. Indiresan
15:00-15:10 Takeaways from Agriculture Track Shekhar Dasgupta, MD, Oracle India
15:10-15:20 Takeaways from Grassroots Governance Track Shrikant Patil, Director, Intel India
15:20-15:30 Takeaways from Scaling e-Governance Track Nandu Pradhan, Director, Microsoft India
15:30-16:30 Panel Discussion on Scaling e-Governance Moderated by Sunil Jain - Business Standard
Break
17:00-17:20 Summation Sameer Kochhar - CEO, Skoch
17:20-17:30 Reaching the Unreached Film on NIC
17:30-18:00 Valedictory Address